Are you finding that your smartphone just won’t connect to the Wi-Fi no matter what you do? You’ve tried trouble-shooting but still no luck?

Here are a few reasons as to why your smartphone’s wi-fi may not be working correctly;

  • It may be due to an upgrade or a software update, usually a software conflict with the phone. This issue can normally be sorted out easily.
  • You phone is constantly saying it’s “not in range”. This can be an extremely frustrating situation, especially when you are even close to the router.
  • When you scan for a network but it’s not being displayed? There is simply no option to connect to it. Sometimes this can be due to a hardware problem or a damaged or malfunctioning antenna. Again something that can be easily fixed.
  • You are able to connect to a network but the network keeps disappearing? This could actually be a problem with the wireless network itself and not your smartphone, but we can certainly diagnose where the problem lies and determine whether it’s your phone that’s at fault or the wireless network.
  • Your phone connects to some wireless networks but not others?
  • Or it could be the case that your phone only connects to other networks but not your own? Again, this could be due to the wireless network and not your phone. Something our technicians will be able to determine in their lab.

Wi-Fi issues are a common occurrence with smartphones.

Luckily there are number of ways of resolving these issues, and depending on whether it’s the smartphone that’s at fault, Tech Master Cardiff are able to diagnose and repair all kinds of Wi-Fi issues on your smartphone. We work with all makes and models of mobile phones, including iPhone, Samsung, HTC, Sony, LG and many more!

Call us today, for a free no obligation quote and we’ll be able to sort out any wireless issues your smartphone might have.

Is your charging cable not charging your smartphone as it should? In some cases, it could be the charging port on your phone that is causing the issue.

Charging ports can be damaged really easily and are a common fault complaint when it comes to smartphones. With the constant connecting and removal of the cable, wear and tear is inevitable and will often move, bend or damage the internal components.

However, if you’ve found that your smartphone has stopped charging efficiently, there are a few things you can do yourself to troubleshoot the problem;

  • Using a can of compressed air is a handy way to clean the charging port. Sometimes dirt and dust can enter and block the connection. This method can work in some cases but not all, if the port needs a deeper clean, we are able to provide this service for you, without damaging any delicate parts of the charging port.
  • Another method of cleaning is to remove the battery of your smartphone and using a very small amount of alcohol and a cotton bud, you may be able to gently clean the inside of the port. However, be careful not to add too much or you may damage the port.
  • Try using a different charger? Just because a charger fits, doesn’t mean it is the right charger for your phone and often times can even damage your phone over time. We can provide you with the correct charger for your smartphone.
  • Another effective method is to slightly raise the tension clips with a sewing needle, as they can often become depressed too far.

Of course, these methods if not performed correctly can damage your phone even further, So if you wish for us to carry out these delicate adjustments and cleaning without damaging your phone further, just give us a call. It may be more technical than just cleaning, in which case we can then diagnose and repair the fault for you in no time at all.

Tech Master Cardiff can diagnose this issue and have your charging port repaired or cleaned to make sure there is nothing obstructing the flow of charge from the cable.
We can work with all makes and models of mobile phones that include iPhone, Samsung, Blackberry, HTC, Sony, LG and many more!

Call us today for a free, no obligation quote and we’ll have your phone charger fixed in no time.